Terms & Conditions
1. Introduction
Welcome to MZ Coolz & Electrical Services! By accessing and using our website, www.mzcoolz.com, you agree to the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Services Provided
MZ Coolz & Electrical Services offers a range of home services, including but not limited to plumbing, electrical work, and general home maintenance. All services provided by MZ Coolz & Electrical Services will be carried out by trained professionals according to industry standards.
3. Service Booking
To book a service, customers must provide accurate information regarding the service required, address, and contact details. Booking can be done through our website or by contacting our customer support.
4. Payment
Payment for services can be made via the payment options available on our website. All payments must be made before or after the service as per the terms outlined during the booking process. MZ Coolz & Electrical Services reserves the right to adjust service charges based on the scope of work.
5. Service Availability
Our services are available within the areas specified on our website. We strive to accommodate all service requests promptly but cannot guarantee availability in all areas at all times.
6. Customer Responsibilities
Customers must provide clear access to the area where the service will be provided. Any delays caused by restricted access or failure to provide the necessary conditions for the service may result in additional charges.
7. Cancellations and Rescheduling
Cancellations or rescheduling requests should be made at least 24 hours before the scheduled service time. Cancellations made less than 24 hours before the service may incur a cancellation fee.
8. Service Guarantee
We stand by the quality of our work. If the service provided does not meet your expectations or if issues arise after the service is completed, please contact us within 7 days. We will work to resolve the issue or provide a solution based on our policy.
9. Liability
MZ Coolz & Electrical Services is not liable for any damages caused by external factors beyond our control, such as natural disasters, faulty appliances, or improper handling by third parties. We are responsible only for the services we provide and any direct issues that arise from our work.
10. Privacy and Data Protection
We are committed to protecting your privacy. Any personal information collected during the booking process will be used solely for providing services and will not be shared with third parties unless required by law. Please refer to our Privacy Policy for more details.
11. Modifications
MZ Coolz & Electrical Services reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be reflected on this page, and by continuing to use our services, you agree to be bound by the updated terms.